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- Demonstrating the possibilities of the moinAI platform in your company
- Overview of all features of the moinAI platform
- Tour through the KPI and analysis area
- Time for your questions
Darum sind unsere Kund:innen überzeugt
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The development at moinAI with generative AI is really strong. The chatbot receives a knowledge base — for us, these are the FAQs — and learns from it to write their own answers. This has significantly improved our automation and gave another boost of almost 10%.
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Using moinAI has greatly relieved our team, reducing the number of inquiries via email and phone. The chatbot can identify the correct departments and automatically respond to frequently asked questions.
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The moinAI chatbot handles initial customer inquiries well. Customers can also contact us directly via the chatbot if it is unable to provide a correct answer.
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When it comes to a chatbot, you really want the complete package. With moinAI, we have a dashboard where we can manage and adapt the content ourselves. Plus, we were able to integrate it into our own system super quickly.
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A key success indicator for us has been online booking. With the help of the chatbot, we generated 41% more online bookings – an impressive increase over the previous year.
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An excellent chatbot solution that can handle both service requests and sales inquiries. We were able to increase our order conversion rate by using the chatbot.
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The moinAI team members are absolute experts in their field. From our initial conversations to the ongoing development of our chatbot, we felt truly understood and supported. Every query we had was answered in the best possible way. This makes a shared partnership simply fun. :)
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moinAI offers very good customer service with the option of contacting a friendly employee with all open issues and points. The hub is very easy to use and the implementation of a chatbot is straightforward and cost-effective.
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We are very happy with moinAI! The AI chatbot permanently improves our service and enables scaling for different brands and countries. Our dedicated contact at moinAI provides reliable support throughout. Overall, automation saves time and money, while the moinAI live chat also enables direct contact with customers. moinAI solves many of our problems effectively!
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