How AI can be put to practical use in service – knowledge, workflows, analytics
5 March 2026 at 11 a.m.
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The strength of AI chatbots lies in the combination of agentic AI, system connections and functions such as multilingualism, enabling them to conduct truly conclusive conversations. We show how to translate these concepts into added value with moinAI and share our learnings on how to overcome the biggest hurdle in the AI age: providing AI with the relevant knowledge and maintaining it sustainably as a company.
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In the moinAI live webinar, we will show you the most important features directly in typical tasks: connecting knowledge cleanly, using multilingualism sensibly, integrating systems and drawing the right conclusions from analytics. No marathon of slides, just short demos and clear practical examples – we promise!
Sign up for the webinar:
Speakers in the panel:
Ole treibt die Produktentwicklung bei moinAI mit dem Ziel voran, komplexe KI-Technologie für jeden intuitiv nutzbar zu machen. Er ist begeistert von dem Impact von künstlicher Intelligenz in der Kundenkommunikation und arbeitet seit 2017 stets daran, das Know-how für den Einsatz dieser Technologie verständlich zu vermitteln.
Johannes is Chief Sales Officer at moinAI and is passionate about innovative technologies. In his role as head of the sales team at moinAI, he drives the future of customer communication forward in both medium-sized businesses and large enterprises in the DACH region.
Contents at a glance:
- Connecting and maintaining knowledge: So that AI doesn't guess, but knows exactly what it's doing
- Multilingualism: What multilingualism can do – and what it can't
- System integration & AI workflows: From theory to "works in everyday life"
- Analytics and conclusions: AI optimisation with meaningful data
