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Discover how our customers are already using moinAI successfully

Our customers have achieved impressive results with moinAI in both customer service and marketing & sales. Read more about it in the case studies.

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Customer Service

Fressnapf Tiernahrungs GmbH

AI chatbot for fast and excellent first-level support (German only)

How Fressnapf uses an AI chatbot more successfully than almost any other company – and sets the stage for the future of digital customer communication.

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Marketing

Geberit

AI chatbot for B2B and B2C marketing (German only)

How an AI Chatbot Automates 47% of inquiries across Europe and in multiple languages, converting 10% of conversations into leads.

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Sales

Velux

AI chatbot in pre- and after-sales in e-commerce (German only)

How VELUX's online sales organization uses moinAI in pre- and after-sales, reducing live chat volumes and serving several markets at the same time.

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Thirsty for more knowledge?

Find out more about the world of intelligent chatbots in our webinars, whitepapers and newsletter. Get exciting insights and updates.

moinAI newsletter

Subscribe to the newsletter and receive updates on AI, chatbots & automation every 2 weeks.

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moinAI blog

Our blog is updated regularly. Here you will find exciting articles on AI and chatbots in relation to specific industries, current challenges or benefits.

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Glossary

Chatbot Glossary: Insights on chatbots, artificial intelligence, and conversational AI, from A to Z.

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Had enough reading? Then take a look at one of our webinars

Find out how you can automate your customer communication in three steps using a self-learning AI chatbot.

All webinars

BRITA best practice: successfully combining live chat and AI chatbot (German only)

For: Customer service and marketing experts

How BRITA uses a hybrid approach combining automated AI and manual live chat to answer recurring product questions, effectively reducing the service team's workload.

How DER SPIEGEL uses an AI-powered chatbot to automate 80% of chat-based service inquiries (German only)

For: Customer Service and Marketing Experts

How DER SPIEGEL supports (potential) subscribers with an AI chatbot - permanently relieving the service team, increasing subscription sales and achieving a CSAT score of 75%.

Service Excellence - How Unilabs helps their patients 24/7 with a digital assistant

🇬🇧 / 🇺🇸 For: Customer service experts

Learn how Unilabs is shaping the future of their digital customer communication in the midst of the COVID-19 pandemic in this exclusive live webinar.