Zendesk

The Zendesk platform integrates easily with moinAI. To ensure seamless integration with Zendesk, we are supported not only by our own team but also by our partners at Zendesk.

moinAI x Zendesk in Practice

Many moinAl customers are already using the combination of Zendesk and moinAl in practice. One such customer is BLS AG. You can get a behind-the-scenes look in the joint webinar hosted by moinAl, Zendesk and BLS.

To cover all perspectives, three speakers will be joining us:

• Michael Rieder (BLS): Michael is responsible for the omnichannel contact centre at BLS AG, including chatbot and live chat, and will explain in the live webinar how a chatbot can be used to automatically answer recurring questions in customer service.
• Björn Bauer (Zendesk): As Senior Manager of Solution Consulting at Zendesk, Björn brings a wealth of experience in live chat and will demonstrate why chatting is becoming increasingly relevant in customer communication and how Zendesk can support this.
• Frederik Schröder (moinA): Frederik is Managing Director at moinAl and will interview Michael and Björn about the application and results of the technology. He will also provide a brief “Kl Deep Dive” and explain the AI features behind the moinAl chatbot solution.

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